1. Plain-language summary
If you're unhappy with a recent charge from JobRemotely, you can request a refund within 14 calendar days. We process eligible refunds within 5 business days back to the original payment method.
There are two things you might have paid for:
- A Premium subscription (monthly, quarterly, or annual).
- A one-time resume watermark-removal purchase ($1.99).
Both are refundable for 14 days. After that, we may still refund at our discretion — contact support to ask.
3. How to request a refund
Email [email protected] with the following:
- Your account email.
- The Gumroad order ID — visible on the receipt email you received after the charge.
- A one-sentence reason. (Helps us improve, not gatekeeping.)
We respond within 1 business day with confirmation or follow-up questions. Refunds appear on your statement within 5 business days, depending on your card issuer.
4. Non-refundable items
The following are not refundable:
- Premium charges older than 14 calendar days from the charge date.
- Resume one-time PDF purchases once the PDF has been generated and downloaded.
5. Questions
For anything refund-related, email [email protected]. For account or billing changes, see your billing settings.