Senior Business Technology Product Manager- Supply Chain

Who we are

the company (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At the company, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale.

Working at the company means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring. As part of a recently public company, you’ll have the autonomy and support to make an impact as we build for the long term.

About the role:

We are seeking a Senior Product Manager to define, build, and scale the technology ecosystem powering the company end-to-end supply chain operations. This role sits at the intersection of business strategy, product management, enterprise architecture, and emerging technology — translating complex supply chain challenges into scalable digital solutions including enterprise platforms, integrations, automation, AI-powered workflows, and intelligent decision-support capabilities.

You will own the product vision, strategy, architecture, and roadmap across planning, procurement, supplier collaboration, fulfillment, order management, logistics, and reverse logistics — driving build-vs-buy decisions and delivering measurable business outcomes through technology transformation. You will partner closely with Supply Chain Operations, Business Technology, Engineering, Data, Finance, and external technology partners to modernize the company supply chain capabilities and enable scalable global operations.

This is a remote position open to candidates residing in the US except the San Francisco Bay Metro Area, NYC Metro Area, and Washington, D.C. Metro Area.

You should apply if:

Product Strategy, Vision 

• Drive the multi-year product vision, strategy, target-state architecture, roadmap, and investment priorities for Supply Chain technology capabilities
• Lead product strategy across a portfolio of enterprise supply chain systems, balancing business outcomes, customer needs, technical feasibility, scalability, and long-term value
• Identify systemic operational friction and translate business challenges into scalable product, platform, automation, and AI solutions
• Define success metrics, value realization frameworks, and measurable outcomes across adoption, efficiency, cost savings, and operational performance
• Influence senior leaders by connecting business strategy, technology capabilities, and transformation opportunities.

Supply Chain Systems & Process Transformation

• Own a functional portfolio spanning planning, procurement, order management, fulfillment, and reverse logistics
• Analyze current-state processes, identify root causes, and design future-state operating models and workflows
• Translate complex supply chain processes into scalable product capabilities, user journeys, system requirements, and integration patterns
• Drive modernization from fragmented tools and manual processes toward connected, intelligent supply chain platforms
• Ensure core platforms (ERP, planning, and analytics systems) work together to support reliable, efficient end-to-end operations
• Partner with business teams to redesign processes where technology, automation, and AI can unlock significant operational leverage

Enterprise Architecture & Technology Strategy

• Define end-to-end application, integration, data, and platform architecture across ERP, planning, analytics, and AI ecosystems
• Establish scalable architecture patterns enabling reliability, extensibility, governance, and long-term maintainability
• Lead technology evaluations, vendor assessments, and build-vs-buy decisions
• Drive simplification of application landscapes, reduction of technical complexity, and creation of reusable capabilities
• Evaluate emerging technologies to identify opportunities for strategic advantage

AI, Automation & Digital Transformation

• Identify high-value AI and automation opportunities across supply chain operations to improve productivity, decision-making, and operational agility
• Define and execute AI-enabled product strategies leveraging LLMs, AI agents, agentic workflows, MCPs, predictive analytics, and optimization models
• Design and scale AI-powered solutions that integrate enterprise data, business workflows, and operational systems to reduce manual effort and accelerate decisions
• Partner with Engineering, Data Science, and Architecture to take AI initiatives from experimentation through production deployment and measurable business impact
• Establish responsible AI practices covering governance, security, data quality, transparency, and continuous improvement

Product Execution & Delivery

• Own the end-to-end product lifecycle from ideation through deployment and continuous improvement
• Define user stories, acceptance criteria, and backlog prioritization, and partner with engineering to deliver
• Ensure solutions are scalable, well-documented, and aligned with governance and compliance standards

Cross-Functional Leadership & Influence

• Build alignment across senior leaders and cross-functional teams: Supply Chain, Business Technology, Engineering, Data, Finance, Procurement, and Operations
• Navigate ambiguity and solve complex problems where there is no predefined solution
• Mentor product managers and technology partners to raise product maturity and execution standards
• Establish best practices around discovery, prioritization, product thinking, and outcome measurement

Business Impact & Continuous Improvement

• Define and track KPIs including forecast accuracy, inventory turns, service levels, cycle time, automation rate, and cost savings
•  Monitor system performance and business impact post-deployment
•  Continuously refine systems and features based on data insights and stakeholder feedback
• Champion and embed the company cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as the company scales globally and across new offices.

Minimum requirements for the role:

• 10+ years in Product Management, Supply Chain, Solutions Architecture, or Digital Transformation with ownership of a functional domain or enterprise systems portfolio
• Strong understanding of end-to-end supply chain processes: Design-to-Release, Forecast-to-Plan/Build, Order-to-Cash, Procure-to-Pay, and Returns/Reverse Logistics
• Hands-on experience delivering enterprise systems, integrations, and process automation, including AI/ML or advanced analytics in operational contexts
•  Ability to translate complex business problems into clear technical requirements and target-state architecture
• Proven ability to influence and align senior, cross-functional stakeholders in a matrixed environment without direct authority
• Strong collaboration and communication skills across technical and non-technical global teams
• Strong documentation discipline, and high attention to detail
• Familiarity with agile methodologies

An ideal candidate also has:

• Experience owning systems or platform roadmaps within a Business Technology or Corporate Systems organization
• ERP experience: NetSuite, Oracle, or SAP
• Advanced Planning Systems experience: E2open, Kinaxis, Blue Yonder, or Oracle
• Salesforce knowledge
• Data and integration ecosystem experience: Databricks, cloud platforms (Azure, AWS, GCP), APIs, and integration platforms such as Workato or MuleSoft
• Working knowledge of SQL and analytics
•  Experience with Large Language Models and core ML concepts: forecasting, optimization, classification, and anomaly detection
• Hands-on experience building AI-powered solutions: AI agents, MCP-based integrations, AI copilots, RAG applications, and LLM-powered workflows
•  Familiarity with AI tools such as Claude, ChatGPT, Gemini, or enterprise AI assistants
•  MBA or Master's degree in Supply Chain, Analytics, Engineering, Computer Science, or a related field

The range of annual base salary for full-time employees for this position is below. Please note that base pay offered may vary depending on factors including your city of residence, job-related knowledge, skills, and experience. This role is also eligible for an initial RSU grant with no vesting cliff, and ongoing refresh opportunities tied to performance, subject to plan terms and conditions. Learn more about our total rewards and benefits below.

Annual Base Salary

$131,197.50—$198,450 USD

Total Rewards

At the company, we build for the people who keep the global economy moving. We want owners, not passengers, which is why our rewards are designed to fuel high-impact builders. Our compensation program delivers above-market total compensation through a combination of base salary, performance-based bonus/variable pay, and equity (for eligible roles) in a high-growth public company. We meaningfully differentiate pay for our top performers, who have the opportunity to earn above-market compensation that can outpace the broader market over time.

Beyond compensation, we provide the foundations that enable long-term success: a flexible, employee-led remote model, a professional development stipend, comprehensive health and parental leave plans, and more. If you’re ready to build for the long term and own the outcome, your journey starts here.

Flexible Working 

At the company, we embrace a flexible working model that caters to the diverse needs of our teams. Our offices are open for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements. For certain positions, being close to one of our offices or within a specific geographic area is important to facilitate collaboration, access to resources, or alignment with our service regions. In these cases, the job description will clearly indicate any working location requirements. Our goal is to ensure that all members of our team can contribute effectively, whether they are working on-site, in a hybrid model, or fully remotely. All offers of employment are contingent upon an individual’s ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable.

Belonging at the company

At the company, we welcome everyone regardless of their background. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law. We depend on the unique approaches of our team members to help us solve complex problems and want to ensure that the company is a place where people from all backgrounds can make an impact.

Accommodations 

the company is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Please email [email removed] or click here if you require any reasonable accommodations throughout the recruiting process.

Our Commitment to Authenticity

We use Tofu, a fraud detection tool, to validate the authenticity of applications and protect against identity fraud. This ensures we are connecting with real people and allows us to prioritize genuine candidates. Please see the company Candidate Privacy Notice for more information.

Fraudulent Employment Offers

the company is aware of scams involving fake job interviews and offers. Please know we do not charge fees to applicants at any stage of the hiring process. Official communication about your application will only come from emails ending in @samsara.com, @us-greenhouse-mail.io or @mail3.guide.co. For more information regarding fraudulent employment offers, please visit our blog post here.